Create your account & join

Sign up, or accept an invite to join an existing workspace.

By the CloudTether team · Updated

You can start CloudTether in two ways: create your own workspace, or join one a colleague has set up. One account works in the app on your phone and on the web dashboard.

Start your own workspace

  1. In the app (or on the website), tap Sign up and register with your email — or continue with Google.
  2. Verify your email if prompted. If the email doesn't arrive within a few minutes, check spam or promotions folders.
  3. You'll land in your new workspace — the home for your shoots, destinations and team.
  4. Connect a camera and take a test shot: see Connect over USB.

Signing in matters because shoots that deliver to the cloud are tied to your account: that's how your destinations, delivery history and receipts stay in sync between your phone, a second phone and the web dashboard.

Join someone else's workspace

If a colleague invited you, open the invite link they sent and sign in — or create an account with the same email the invite was sent to. You'll join their workspace with the role they assigned:

  • Owner — full control, including billing.
  • Admin — manages shoots, destinations and members.
  • Member — shoots and runs shoots, delivering to the workspace's destinations.
  • Reviewer — reviews and approves photos but doesn't shoot; good for editors, clients or art directors.

If the link has expired or says it's for a different email, ask the person who invited you to send a new one from Members in the dashboard.

More than one workspace

One account can belong to more than one workspace — for example your own studio and an agency you shoot for. Use the workspace switcher to move between them. Destinations, shoots and team members belong to a workspace, so check which one you're in before you start a job.

Signing in on a new phone

Install the app, sign in with the same email (or Google account), and your workspace, destinations and past shoots are there. Cameras pair with each phone separately, so connect the camera again on the new phone.

Tips

  • Forgot your password? Use Forgot password on the sign-in screen and follow the reset link in the email. If you signed up with Google, keep using Continue with Google.
  • Use an email you'll keep: invites, delivery receipts and account notices go there.
  • Second shooter on the job? Invite them to the workspace so their phone can deliver to the same destinations — see Invite your team.
  • To change plan or cancel, see Manage your subscription.