Terms and Conditions

These Terms and Conditions ("Terms") govern your access to and use of the CloudTether website, mobile applications, APIs and related services (the "Service"), provided by CLOUDCONCUR LTD, a company registered in England and Wales ("CloudConcur", "we", "us" or "our"). By creating an account, joining a workspace or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. The Service

CloudTether enables photographers to transfer images in real time from a connected camera to cloud destinations, or to the device's own photo library, using a paired phone, tablet or Mac. Features, limits and supported destinations are described on our pricing and product pages and may change from time to time.

1a. Camera connections and device permissions

The CloudTether apps for iOS, iPadOS, macOS and Android connect to your camera over USB (using the operating system's external accessory or USB host APIs), over a local Wi-Fi network (including camera-hosted Wi-Fi access points and shared local networks), or by receiving images the camera sends through its own built-in FTP/upload feature. To operate the Service you may need to grant the app permissions such as USB accessory access, local network access, Bluetooth, photo library, storage, notifications and background execution. You are responsible for ensuring that your camera, cables, network and device are compatible with the Service and in good working order, and for maintaining independent backups of any photographs you transfer. The Service does not modify, delete or write data back to your camera; it only retrieves photographs and metadata generated by the current shooting session and any items you explicitly select.

2. Accounts and workspaces

You must provide accurate registration information and keep your account credentials confidential. You are responsible for activity that occurs under your account or within workspaces you administer. You must be at least 16 years old to use the Service. Workspace owners are responsible for the conduct of users they invite and for ensuring they comply with these Terms.

3. Subscriptions, trials and billing

• Subscriptions renew automatically each billing period until cancelled.
• Free trials, if offered, convert to a paid subscription at the listed price unless cancelled before the trial ends.
• You authorise us and our payment provider to charge your payment method for all applicable fees and taxes.
• Fees are non-refundable except where required by law. You may cancel at any time; cancellation takes effect at the end of the current billing period.
• We may change prices on reasonable notice. Continued use after a price change constitutes acceptance.

4. Your content

You retain all rights in the photographs, files and metadata you upload or transmit through the Service ("Your Content"). You grant CLOUDCONCUR LTD a limited, worldwide, non-exclusive, royalty-free licence to host, store, process, transmit, display and create technical copies of Your Content solely to operate and provide the Service to you. You represent that you have all necessary rights and consents to upload and transfer Your Content through the Service.

The licence above includes the right to generate thumbnails and previews, to display Your Content to you and to collaborators, recipients or share-link viewers you authorise, and to transmit Your Content to the Destinations you have connected. We do not use Your Content to train machine-learning models and we do not sell Your Content.

5. Cloud destinations and third-party services

The Service can connect to third-party storage providers and other services that you choose, including but not limited to Google Drive, Google Photos, Dropbox, OneDrive, Box, SmugMug, Flickr, Frame.io, Adobe Lightroom, ShootProof, Slack, WhatsApp, Amazon S3, WebDAV and FTP/SFTP servers (each a "Destination").

When you connect a Destination, you authorise CloudTether — typically through an OAuth 2.0 flow or by providing access keys — to upload, list, organise and, where you instruct us, remove the photographs and folders created through the Service on your behalf, including from background workers. You represent that you have the right to grant such access and to transfer Your Content to that Destination. We will request only the minimum scopes reasonably required to provide the Service and will store the resulting credentials encrypted at rest. You may disconnect a Destination at any time from within the Service; on disconnect we will, where supported by the provider, revoke the token and delete the stored credentials.

Your use of any Destination is governed by that provider's own terms and privacy policy. Once Your Content has been delivered to a Destination, it is stored in your account with that provider and we are not responsible for that provider's availability, storage limits, retention, security or how it processes Your Content. You are responsible for the costs, quotas and configuration of your Destinations.

6. Acceptable use

You agree not to:

• Use the Service to store, transmit or distribute unlawful, infringing, defamatory, harassing or harmful content.
• Upload content that depicts the sexual exploitation of minors or that violates applicable export control or sanctions laws.
• Attempt to gain unauthorised access to the Service, other accounts or workspaces, or interfere with the integrity, security or performance of the Service.
• Reverse engineer, decompile, scrape or otherwise misuse the Service except as permitted by law.
• Resell, sublicense or use the Service to build a competing product without our prior written consent.

We may suspend or terminate accounts or remove content that we reasonably believe violate these Terms or applicable law.

7. Intellectual property

The Service, including the CloudTether name, logo, software, design and documentation, is owned by CLOUDCONCUR LTD and its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service in accordance with these Terms.

8. Service availability

We aim to provide a reliable Service but do not guarantee uninterrupted or error-free operation. We may modify, suspend or discontinue all or part of the Service at any time, with reasonable notice where practicable.

9. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement and any warranty arising out of course of dealing or usage of trade. You are responsible for maintaining independent backups of Your Content.

10. Limitation of liability

To the maximum extent permitted by law, CLOUDCONCUR LTD and its affiliates, officers, employees and suppliers will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) the amounts paid by you to us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred pounds sterling (£100). Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence or for fraud.

11. Indemnity

You agree to indemnify and hold harmless CLOUDCONCUR LTD against any claims, losses, damages, liabilities and expenses (including reasonable legal fees) arising out of Your Content, your use of the Service in breach of these Terms, or your violation of any law or third-party right.

12. Termination

You may stop using the Service and cancel your subscription at any time from your account. We may suspend or terminate your access for breach of these Terms or where required by law. Upon termination, your right to use the Service ends and we may delete Your Content after a reasonable grace period, subject to the retention periods of your plan.

13. Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms with a new effective date, and where changes are material we will provide additional notice through the Service or by email. Continued use of the Service after the updated Terms take effect constitutes acceptance.

14. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service, except that consumers may bring proceedings in the courts of their place of residence where required by law.

15. Contact

CLOUDCONCUR LTD (trading as CloudTether)
Email: support@cloudtether.app