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Help Centre
Troubleshooting
Fix common connection and upload problems.
Camera not detected
What to check when the app doesn't see your camera.
Uploads stuck or failing
Get delivery moving again when photos won't go through.
Wi-Fi connection problems
Improve a flaky wireless tether.
Camera not detected on Android (USB)
Fix a USB camera that won't appear on Samsung and other Android phones.
Wi-Fi says "connecting" but never finishes
If a wireless connect stalls, you almost always need to approve it on the camera.